FAQ
Quick answers to common questions.
Quick answers to common questions.
General
What is Aluena and how is it different?
What is Aluena and how is it different?
What is Aluena and how is it different?
Who can use Aluena?
Who can use Aluena?
Who can use Aluena?
Which roles and locations do you cover?
Which roles and locations do you cover?
Which roles and locations do you cover?
For Candidates
Is Aluena free for candidates?
Is Aluena free for candidates?
Is Aluena free for candidates?
How quickly will I see opportunities?
How quickly will I see opportunities?
How quickly will I see opportunities?
Who can see my details?
Who can see my details?
Who can see my details?
I’m not actively looking — should I still join?
I’m not actively looking — should I still join?
I’m not actively looking — should I still join?
What do I need to sign up?
What do I need to sign up?
What do I need to sign up?
Can I filter for visas or relocation?
Can I filter for visas or relocation?
Can I filter for visas or relocation?
I’m new to Web3 — is Aluena for me?
I’m new to Web3 — is Aluena for me?
I’m new to Web3 — is Aluena for me?
How do feedback and tips work?
How do feedback and tips work?
How do feedback and tips work?
How do I delete or export my data?
How do I delete or export my data?
How do I delete or export my data?
For Companies
How fast can we interview?
How fast can we interview?
How fast can we interview?
What’s a "job slot"?
What’s a "job slot"?
What’s a "job slot"?
How many candidates are in each shortlist?
How many candidates are in each shortlist?
How many candidates are in each shortlist?
What will I see on candidate profiles?
What will I see on candidate profiles?
What will I see on candidate profiles?
What if the shortlist misses the mark?
What if the shortlist misses the mark?
What if the shortlist misses the mark?
Are candidates and employers vetted?
Are candidates and employers vetted?
Are candidates and employers vetted?
Do you offer market insights?
Do you offer market insights?
Do you offer market insights?
Can we browse your talent pool?
Can we browse your talent pool?
Can we browse your talent pool?
Pricing & Billing
How does billing work?
How does billing work?
How does billing work?
Are there any commission or placement fees?
Are there any commission or placement fees?
Are there any commission or placement fees?
What payment methods do you accept?
What payment methods do you accept?
What payment methods do you accept?
Can we upgrade, downgrade or switch cycles mid-term?
Can we upgrade, downgrade or switch cycles mid-term?
Can we upgrade, downgrade or switch cycles mid-term?
How do overage job slots work?
How do overage job slots work?
How do overage job slots work?
What about cancellations and pauses?
What about cancellations and pauses?
What about cancellations and pauses?
What’s included in every paid plan?
What’s included in every paid plan?
What’s included in every paid plan?
Data, Privacy & Security
How do you use my data?
How do you use my data?
How do you use my data?
Is Aluena GDPR-compliant?
Is Aluena GDPR-compliant?
Is Aluena GDPR-compliant?
How is my data protected?
How is my data protected?
How is my data protected?
Can I request deletion or a copy of my data?
Can I request deletion or a copy of my data?
Can I request deletion or a copy of my data?
Safety & Support
How do I report a suspicious role or behaviour?
How do I report a suspicious role or behaviour?
How do I report a suspicious role or behaviour?
How do I contact support?
How do I contact support?
How do I contact support?
Experience Aluena
Aluena is your shortcut from hello to hired.
Experience Aluena
Aluena is your shortcut from hello to hired.
Experience Aluena
Aluena is your shortcut from hello to hired.